My Account
How do I subscribe to Focus?
There are a few ways to upgrade your FocusLite/FocusPlus/Trial account account to a premium FocusPro subscription. The first and easiest way to upgrade your subscription is to click the orange banner at the top of your screen. Then select the plan: ...
How do I update my credit card?
You can change your payment method within the Marketech Focus platform. Simply click the icon in the top right of the platform Next, select "My details" from the drop down menu. Under "Billing Account" select "Update" on the far right of the ...
Transferring funds between bank accounts
Unlike some other online brokers, your banking relationship is direct between you and Macquarie. That is, Marketech don’t have any involvement in the management of your bank account. As such, all cash transfers are done by you through your ...
How do I change my email address?
To update the CHESS registered email address on your trading account, please complete the Change of Address Notification form which can be found in our Forms Library and return it to support@marketech.com.au together with a copy of your Drivers ...
Appendix 1: Identity Documentation and Certification
If you are unable to be electronically verified, you will need to provide CERTIFIED COPIES of identification documents to Marketech, as outlined below. Non-English documents must be accompanied by an English translation prepared by an accredited ...
Where can I find my registration details (including my HIN)?
Your HIN and other account details can be found as per below: In the portfolio tab, next to your account name, click the A pop up will appear of your accounts. Click the then 'view account details' Your HIN is available under 'Trading Account.'
How can I access Macquarie online banking?
To access Macquarie Online Banking: Go to online.macquarie.com.au/personal/ select Log in Select Macquarie Online If this is your first log in to Macquarie Online, select "New to Macquarie?"; enter the Macquarie ID provided in your welcome email and ...
Marketech Agreements and Disclosures
Marketech Financial Services Guide Marketech Terms and Conditions Marketech Privacy Policy OpenMarkets Financial Services Guide OpenMarkets Client Agreement OpenMarkets Privacy Policy LABForm Data Handling Statement
Macquarie CMA documents
Cash Management Account - Product Information Statement (30/06/2020) Macquarie-third-party-authority
How do I transfer my HIN or Stock from another broker?
You can transfer your HIN from another broker at the time you set up an account with Marketech. In the online account application, there is a section dedicated to HIN transfers, please complete the details of your current broker and HIN and attach ...
What is an SRN?
Securityholder Reference Number (SRN) and is a unique identifier for your security holdings with a company. You can find an SNR on the initial holding statement sent to you by the company in which you purchased shares or on the dividend payment ...
How do I change my address?
To update the CHESS registered address on your account, please complete the Change of Address Notification form which can be found in our Forms Library and email it to support@marketech.com.au, together with the following documentation: Drivers ...
Are there fees when transferring my holdings to Marketech from another broker?
Marketech do not charge for HIN transfers or uploading stock from an SRN. Off-Market Transfers do attract a fee of $27.50 per holding. This fee is charged to you directly by OpenMarkets, on your authority they will debit the fee directly from your ...
How do I transfer issuer sponsored holdings to my Marketech account/HIN?
To transfer issuer (SRN) sponsored holdings to your Marketech HIN, simply: Print and complete the attached Issuer Sponsored Holding Transfer Form (the form must be signed by pen). Submit to Marketech at support@marketech.com.au Attach copies of your ...
What is CHESS? What is a HIN?
If you buy or sell financial products such as shares in a listed company, you must exchange the title or legal ownership of those financial products for money. This exchange is called settlement. For financial products traded on the Australian ...
What if my HIN transfer doesn’t work?
Here are a few reasons your HIN/stock transfer request can be rejected or delayed: Electronically signed - your transfer request form must be signed by pen. Incorrect details - check that you have provided us with the correct HIN and broker PID. ...
What if my SRN doesn’t match?
You will need to contact the corresponding share registry that manages the company’s stock which can be found on the company’s website.