Why can’t I see all the orders in the depth?
standard Marketech platform shows ASX and NSX data only. We do not currently
display Chi-X data on our platform, however, we are likely to offer it in the
future as an option.
Your ASX order may still be sent to Chi-X in accordance
with our Best Execution Policy, meaning that you will always get the best price
from ASX or Chi-X even though you can only see the ASX data.
Can I place conditional orders on Marketech Focus?
Please note: We offer conditional orders on the ASX for Focus subscribers only. Different scenarios Stop orders (or conditional orders) allow you to trigger a buy or sell order once a certain price event has occurred. Steps in the order: ...
Why can’t I see the market order that I just placed?
If you just placed a market order and you can’t find it on your latest activity, it is likely to have traded on Chi-X. Be sure to check your trading history, however please contact us urgently if you are unsure. If you have placed a ‘limit order’ ...
Will I get charged brokerage for amending orders?
You will not get charged brokerage if you amend orders as long as the trade is not partially or fully filled.
I didn’t receive my verification email
Be sure to check your junk or promotions folder and that we are on your safe-sender list. If you still haven't received an email from us, please contact us at firstname.lastname@example.org where we will be able to assist.
Do I need to have funds in my Macquarie CMA before I place an order?
Funds must be available in your Macquarie CMA before placing a BUY order as the order will not execute if there are insufficient funds. For funds to be available to trade, they should be available in your Macquarie CMA, as cleared funds, by close of ...