Certain work orders will have their Show History in different locations, see below.
Services – located at the bottom of the page, click Show History to expand the page and view job notes.
The following process can be applied for a Service, Repair, and Tyre work order as long as you expand the work order’s notes via the Show History button. The example below is based on a Service work order.
Within the Service work order scroll to the bottom of the page to view the work order’s notes and click + Add Note