Forgot password

Forgot password

In the instance that you are trying to login to your Gearbox system and forgot your password see instructional steps below.

On the Gearbox login section of the website, click Forgot your Password

Enter your email address and click Reset Password

If the reset password request has been successful the following message will appear in the red bar

At this point check your email inbox for an email from If the email does not appear in your Inbox check your Junk/Spam folder. Once you locate the email click on the URL link provided.

The link provided in the email will open a new tab in your internet browser. Upon the Reset Password page enter your new password in the Password (1) field and click Update Password (2) to save your new password.

If the password change was successful the following message will appear.

If you have followed the above and still experiencing issues resetting your password please email
    • Related Articles

    • My Settings

      Purpose The purpose of this article is to identify and expand on the My Settings area of Gearbox which can be accessed by clicking the User icon (1) followed by your name or email address (2). The My Settings area allows you to change settings based ...
    • Add/Edit Gearbox Users

      Within Gearbox you can create as many users you require, each user type is classified by a license which are associated with different cost rates. For further details of the different user types in Gearbox please see our Gearbox Pricing KB article. ...
    • 2. Setting up User(s) Profile

      Access your user profile by left-clicking on your Username at the top right of the screen (1) and then clicking anywhere in the red box from the screenshot below (2): Your user profile will load with options specific to your login: Reset your ...
    • Netcorp Integration

      The Netcorp integration allows for automatic importing of mileage and hour readings from Netcorp into Gearbox nightly. Gearbox will then use the mileage and hour readings to ensure your assets are serviced in a timely manner. Enabling Netcorp ...
    • Signing up to Gearbox Support portal

      The Gearbox Support portal is a place in which you will find Knowledge Base articles, software updates under the Community section, and a place raise and monitor your tickets. How to Sign Up Navigate to Support Portal and click on the Sign Up option. ...